web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Customer Insights - Journeys forum

Dynamics for Marketing Do not email form errors

(0) ShareShare
ReportReport
Posted on by 45

I'm trying to create a Subscription center Marketing page to allow subscribers to unsubscribe from all by supplying their email addresses and ticking the Do not email checkbox and then submitting the form.

  1. Created a Marketing form based off the tripoli Marketing form template
  2. Removed all form elements except for Email
  3. Added the Do not email check box
  4. Re-labelled the Register button to Submit

then

  1. Created a Marketing page based off the diamante Marketing page template
  2. Added the form created in previous steps
  3. Save, Go Live

Submitting the form with a valid email address results in an error. 

How do I debug this?

I've tried using various different emails that belong to Contacts that are present in the system.

I have the same question (0)
  • Suggested answer
    ShravanSuri Profile Picture
    1,255 on at
    RE: Dynamics for Marketing Do not email form errors

    Hi Tony,

    Thanks for reaching out. I would request that you:

    1. Change the type of the marketing page you created to "Subscription Center"

    2. In the Summary section of the marketing page - pick newsletter subscription as the "Purpose"

    3. Go through our documentation around setting up a subscription center here - docs.microsoft.com/.../set-up-subscription-center

    4. Make sure you're testing the subscription center correctly - steps here - docs.microsoft.com/.../set-up-subscription-center

    Thanks!

    Shravan

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Customer Insights - Journeys

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans