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Dynamics for Marketing Do not email form errors

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Posted on by 45

I'm trying to create a Subscription center Marketing page to allow subscribers to unsubscribe from all by supplying their email addresses and ticking the Do not email checkbox and then submitting the form.

  1. Created a Marketing form based off the tripoli Marketing form template
  2. Removed all form elements except for Email
  3. Added the Do not email check box
  4. Re-labelled the Register button to Submit

then

  1. Created a Marketing page based off the diamante Marketing page template
  2. Added the form created in previous steps
  3. Save, Go Live

Submitting the form with a valid email address results in an error. 

How do I debug this?

I've tried using various different emails that belong to Contacts that are present in the system.

  • Suggested answer
    ShravanSuri Profile Picture
    ShravanSuri 1,255 on at
    RE: Dynamics for Marketing Do not email form errors

    Hi Tony,

    Thanks for reaching out. I would request that you:

    1. Change the type of the marketing page you created to "Subscription Center"

    2. In the Summary section of the marketing page - pick newsletter subscription as the "Purpose"

    3. Go through our documentation around setting up a subscription center here - docs.microsoft.com/.../set-up-subscription-center

    4. Make sure you're testing the subscription center correctly - steps here - docs.microsoft.com/.../set-up-subscription-center

    Thanks!

    Shravan

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