Skip to main content



No record found.

Dynamics 365 general forum

Website Forms to Start Trigger

Posted on by 4
If we have an embedded form on our website, can we create a trigger that will start a flow to a list for approvals? I would like to create a customer response form that starts a list for approvals in our organization. Is this possible?
  • AF-16051542-0 Profile Picture
    AF-16051542-0 4 on at
    Website Forms to Start Trigger
    I am trying to create a form on our website that is customer facing for them to fill out and trigger a flow with approvals and conditions that may flag the customer to different questions depending on a couple of criteria points. For example: if the customer submits a request more than 90 days after the original invoice date prompt new question and text. 
    I am wondering if I can use marketing or microsoft forms as a link on our public website so that we do not start the flow with the native form that can be created from our platform for our website. 
    Hope this makes sense. Thank you for any help
  • Dengliang Li Profile Picture
    Dengliang Li Microsoft Employee on at
    Website Forms to Start Trigger
    Do you mean clicking the submit button on the form triggers the flow?
    What kind of form have you embedded into your website?
    Custom HTML form or Dynamics 365 marketing form?
    If you are using a marketing form, then you can refer to the following link to use the form submission to trigger flow.

Helpful resources

Quick Links

Can you answer this forum question?

You could make someone's day!

Community Newsletter - May 2024

Kudos to our community stars!

Community Spotlight of the Month

Kudos to Mohamed Amine Mahmoudi!


André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 283,663 Super User

Martin Dráb Profile Picture

Martin Dráb 224,750 Super User

nmaenpaa Profile Picture

nmaenpaa 101,146

Featured topics

Product updates

Dynamics 365 release plans