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Print Management - A conditional setting with that name already exists: Statement - 001260

Posted on by 5

When attempting to navigate to Print Management for a particular customer (001260), the following message is displayed and I can't get into Print Management to make a change.  The same message is given when attempting to print a Customer Account Statement for this customer.  How do I get past this error?

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  • Suggested answer
    Greg Krueger Profile Picture
    Greg Krueger 5 on at
    RE: Print Management - A conditional setting with that name already exists: Statement - 001260

    I have resolved this issue as I found there were multiple records for the statement in table PrintMgmtSettings.  Once the 2nd record was removed, I was able to proceed.

  • Suggested answer
    SouravDam Profile Picture
    SouravDam 11,721 on at
    RE: Print Management - A conditional setting with that name already exists: Statement - 001260

    Hi Greg Krueger,

    Looks like there is a customization!

    Please check with developer who can give you a better clarity.

    Regards,
    Sourav

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