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Customer experience | Sales, Customer Insights,...
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Unify step fails with all substeps completed

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Posted on by

Hi everyone,

recently i tried to unify two simple table in the unify tab. The map and match steps are working normaly, since both share the same ID to match upon.
In the unify step the process fails, but when i open up the error message it shows me that all substeps were completed without an issue.

Does anyone have an idea how to fix this?

Thank you advance

  • Mukesh Pohuja Profile Picture
    Microsoft Employee on at

    Do you mean in the merge step, there is a failure? 

    Can you check the System page to see what process has failed and then look at the sub process?

  • Slide Profile Picture
    on at

    Yes i mean the merge step.

    The issue is that all of the sub processes succeeded. The merge step still failed.

    So the system shows me the merge process has failed but without anyinformation why/where.

  • Mukesh Pohuja Profile Picture
    Microsoft Employee on at

    since there is limited info you can share here, can you pls send the details (including instance id) to CIhelp@microsoft.com (note: you may get an undelivered message, you can ignore that)

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