Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

Missing Option tab in web client

(0) ShareShare
ReportReport
Posted on by 15

Good day,

I am trying to create Email Server Profile but the options tab is missing. Upon checking console log, ClientUtility.js is not found.

pastedimage1627549237074v1.png

As additional information, the server is new and just configured for IFD. This bug also appears to other pages like Access Team Template.

  • Suggested answer
    blckPingu Profile Picture
    blckPingu 15 on at
    RE: Missing Option tab in web client

    We were able to show the buttons after upgrading the crm version to 9.0.21.

  • blckPingu Profile Picture
    blckPingu 15 on at
    RE: Missing Option tab in web client

    Thanks you for the response Leah, unfortunate the issue still there after trying other 2 browsers.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Missing Option tab in web client

    Hi partner,

    Maybe you can try to clear cache of the browser or change another browser to test again.

    Or you can refer following document:

    Some buttons and tabs missing from the Web client - Dynamics 365 Sales | Microsoft Docs

    Regards,

    Leah Ju

    Please mark as verified if the answer is helpful. Welcome to join hot discussions in Dynamics 365 Forums.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Congratulations to the January Top 10 leaders!

Check out the January community rock stars...

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,187 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,966 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans