Hi All,
I want to integrate bria desktop api with Dynamic CRM for calling.
Skype is available for that but we need to do that calling with bria desktop api.
Is it possible or not ?
If yes can you please share some link.
Thanks
John
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Yes, they have a JS example in their API for exactly this: https://github.com/CounterPathAPI/DesktopAPI_1.2_Javascript_Sample
You could either override Dynamics' default behavior of going to Skype, or you could create ribbon buttons called "Call primary phone" or the like. Ideally, you'd also automatically pop a Phone Call Activity to let the user tack the call and take notes as well.
Hi John
Any luck with this? Or any clue on how to do this?
Appreciate your time
Thanks
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