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Microsoft Dynamics CRM (Archived)

Error when clicking on Activities tab on Social Pane

Posted on by Microsoft Employee

Hi All

I'm getting the below error when clicking on Activities tab on Social Pane, contact entity. Posts and Notes tabs won't return an error. This is only happening for some contacts but not for all. Once I add a new activity it won't show the error anymore. I'm on 2016 on prem. Any ideas?

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Xml.XmlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #E0325AAEDetail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
  <Message>System.Xml.XmlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #E0325AAE</Message>
  <Timestamp>2017-05-05T14:31:24.0629258Z</Timestamp>
  <InnerFault>
    <ErrorCode>-2147220970</ErrorCode>
    <ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic" />
    <Message>System.NullReferenceException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #5BCC72D8</Message>
    <Timestamp>2017-05-05T14:31:24.0629258Z</Timestamp>
    <InnerFault i:nil="true" />
    <TraceText i:nil="true" />
  </InnerFault>
  <TraceText i:nil="true" />
</OrganizationServiceFault>

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when clicking on Activities tab on Social Pane

    Hi Nithya,

    Thank you for that but apparently that one was fixed by installing SP1 for 2013 version which won't be the case for me.

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: Error when clicking on Activities tab on Social Pane

    Hi Booby,

    See the thread below.

    community.dynamics.com/.../118430

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error when clicking on Activities tab on Social Pane

    Any suggestions please?

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