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I am not able to approve mailbox in D365 online trial.I have chosen Server side Sync or Email Router for incoming and outgoing email, the server profile is Microsoft exchange online.
I tried to with my yahoo email id and password (through which I have signed in) and organization id also(like abc.xyz@onmicrosoft.com).
I did try this even after ' test and enable mailbox' option also but not worked.
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Thanks for prompt reply
I am System admin and customizer for my organization. I tried by organization id with full admin rights also.
You will need to use your organization ID, and you will need to make sure the user you're using is a full Office 365 admin, not just your Dynamics Org admin. If you started a trial, you should already be set up that way, but make sure you're using the organization ID that has full Office admin access.
Also, make sure on your CRM user account that you click "Promote to Admin" just to make sure.
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