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Hi,
Wondered if someone may be able to help me or point me in the right direction?
I have a customer who has CRM 2015 and before they upgraded to 2015 they used to be able to go into reports, run a report and then if an account was attached when you clicked on the report it would open that account up.
Now it doesn't open any account I try, it just hangs and never opens. This only seems to be since they have upgraded
Does anyone know why this may be happening?
Thanks in advance
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I'd be interested to know if you figured this out. I'm have the same issue with D365. In my case when I export to Excel or Word the URL appears correct when you mouse-over the link. But after clicking the link, the URL is missing everything after the first parameter. Strange...
Sorry this didnt work either.
Even standard CRM reports don’t work.
If we run a standard CRM report which has an account name in the list with the click drill down enabled already, it opens and closes the page.
If we get the URL from a copy a link which can look like this:
It goes to about:blank page
Hello,
Can you please provide a formula from the report that's used to open records?
Make sure that reports follow the same approach as written here - community.dynamics.com/.../ssrs-reporting-how-to-create-url-to-open-crm-forms
Please right click on the link and select Copy link address or Copy shortcut and check the URL.
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