I am not able to print work orders.

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Posted on by ICSL - Helpdesk

When a work order is selected

We then go to the 3 dots beside the delete icon, and select run report. When you click on this, a message comes up saying option not available. This has been happening for over 3 weeks now.

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Community Member on at

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RE: I am not able to print work orders.

Do you have the same problem on Field Service Hub?

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ICSL - Helpdesk 10 on at

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RE: I am not able to print work orders.

Field service hub?

we currently use field service, not seeing a hub like a sales hub etc. It might be the same idk

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Gabriel Dias Junckes 2,428 on at

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RE: I am not able to print work orders.

Hi.

Do you know if there is a report available for work orders? Does the user have privileges?

You can check from the default solution.

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Steve Zhao2 on at

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RE: I am not able to print work orders.

Hi ICSL - Helpdesk,

Gabriel Dias Junckes is correct. Please make sure you have created a report and is related to Work Order entity.

Please navigate to Resource -> Reports to create a new report:

Set it like this:

When you finish the report, then retry.

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crham 390 on at

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RE: I am not able to print work orders.

On my screen Reports is not there. Resources is the first item.

Why would that be?

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Gabriel Dias Junckes 2,428 on at

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RE: I am not able to print work orders.

You can edit your app and add it. You also can check it from the Default Solution.

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