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Suggested answer

I am not able to print work orders.

Posted on by 10

When a work order is selected

We then go to the 3 dots beside the delete icon, and select run report. When you click on this, a message comes up saying option not available. This has been happening for over 3 weeks now.

pastedimage1669819433642v1.png

  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    Gabriel Dias Junckes 2,435 on at
    RE: I am not able to print work orders.

    You can edit your app and add it. You also can check it from the Default Solution.

  • crham Profile Picture
    crham 342 on at
    RE: I am not able to print work orders.

    On my screen Reports is not there.  Resources is the first item.

    Why would that be?

  • Suggested answer
    Steve Zhao2 Profile Picture
    Steve Zhao2 on at
    RE: I am not able to print work orders.

    Hi ICSL - Helpdesk,

    Gabriel Dias Junckes is correct. Please make sure you have created a report and is related to Work Order entity.

    Please navigate to Resource -> Reports to create a new report:

    pastedimage1669860133869v2.png

    Set it like this:

    pastedimage1669860086028v1.png

    When you finish the report, then retry.

  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    Gabriel Dias Junckes 2,435 on at
    RE: I am not able to print work orders.

    Hi.

    Do you know if there is a report available for work orders? Does the user have privileges?

    You can check from the default solution.

  • ICSL - Helpdesk Profile Picture
    ICSL - Helpdesk 10 on at
    RE: I am not able to print work orders.

    Field service hub?

    we currently use field service, not seeing a hub like a sales hub etc. It might be the same idk

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: I am not able to print work orders.

    Do you have the same problem on Field Service Hub?

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