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Finance | Project Operations, Human Resources, ...
Suggested Answer

Why my D365 Dev VM is operating, LCS says "Deployed" but UI cannot reach.

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Posted on by 240

Anything to switch on, etc?

Please advice.

  • Suggested answer
    nmaenpaa Profile Picture
    101,172 Moderator on at

    How did you verify that it's "operating"? Is it only based on the "Deployed" status in LCS? This status might be incorrect, if someone has shut down the VM (automatically or manually) from somewhere else than LCS.

    So the first thing to try is to click Stop, wait until it's Stopped, then Start and wait 15 min and try if it works.

  • Suggested answer
    nmaenpaa Profile Picture
    101,172 Moderator on at

    How did you verify that it's "operating"? Is it only based on the "Deployed" status in LCS? This status might be incorrect, if someone has shut down the VM (automatically or manually) from somewhere else than LCS.

    So the first thing to try is to click Stop, wait until it's Stopped, then Start and wait 15 min and try if it works.

  • Suggested answer
    Martin Dráb Profile Picture
    241,436 Most Valuable Professional on at

    It's posible that your environment has been shut down in Azure (either manually or on schedule). LCS isn't aware of it, therefore it keeps showing the last state set via LCS.

    In such a case, either start the environment through the Azure portal, or stop it in LCS and start again.

    By the way, note that I don't what you mean by "Why my D365 Dev VM is operating".

  • Mark JZ Yeap Profile Picture
    240 on at

    It means why my D365 Dev VM is running.

  • Martin Dráb Profile Picture
    241,436 Most Valuable Professional on at

    How do you know that it's running? Are you saying that you're able to log into the VM but the web application isn't working?

    (If so, we can ignore the status in LCS, because it's not relevant to your problem.)

  • Suggested answer
    zhifeng Profile Picture
    Microsoft Employee on at

    Hello Mark, 

    If you can't access URL, please check windows event log or you can try to restart IIS service and see if you can access. 

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