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Switching vendor when raising purchase quote but the pay to vendor (bank details) was not updated

Posted on by 2
Hi team,
 

We're encountering an issue where users are accidentally raising Purchase Quotes (PQs) under the wrong vendor. After switching to the correct vendor, BC prompts users to update payment and bank details. Unfortunately, the default is "no," and many users unintentionally click "no," leading to incorrect payments.

To prevent this, could we disable this prompt for switching vendors in PQs? It seems unnecessary to ask users to confirm vendor details when they've already selected the correct vendor.

 
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  • Verified answer
    Jun Wang Profile Picture
    Jun Wang 7,152 Super User 2024 Season 2 on at
    Switching vendor when raising purchase quote but the pay to vendor (bank details) was not updated
    BC always prompts user to confirm changing on vendor or customer. Personal opinion, this prompt helps user to ensure the change is correct. 
  • Suggested answer
    gdrenteria Profile Picture
    gdrenteria 9,635 Most Valuable Professional on at
    Switching vendor when raising purchase quote but the pay to vendor (bank details) was not updated
    Hi
    You could subscribe to this event and always confirm the answer
     
    Best
    GR

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