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When Invoices are created those are not showing Customer Payments

Posted on by 8
Hi ,
I am creating a Sales Orders those are Posted & Shipped and Invoice and the converted to Invoices are not shown in Customer Payments.
 
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  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 7,109 Super User on at
    When Invoices are created those are not showing Customer Payments
    Did any of the answers below help or do you still have this issue? Just wondering as you responded to your thread from a few weeks ago.
     
  • TT-13060957-0 Profile Picture
    TT-13060957-0 8 on at
    When Invoices are created those are not showing Customer Payments
    @Hana Xue, I am using D365 Business Central.
  • Suggested answer
    Jun Wang Profile Picture
    Jun Wang 5,519 Super User on at
    When Invoices are created those are not showing Customer Payments
     
    the reason you are not finding the posted invoice number is that you need to add the related fields via personalization. below examples shows the lines with fields added and you can location the posted invoice no.
     
  • gdrenteria Profile Picture
    gdrenteria 5,036 Super User on at
    When Invoices are created those are not showing Customer Payments
  • Anton Venter Profile Picture
    Anton Venter 9,472 Super User on at
    When Invoices are created those are not showing Customer Payments
    Hi, I moved your post to the BC forum.
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    When Invoices are created those are not showing Customer Payments
    Hi,
    This forum is about D365 FO. Pointing you to the right forum: Dynamics Community Forum Thread
    Best Regards,
    Hana
  • TT-13060957-0 Profile Picture
    TT-13060957-0 8 on at
    When Invoices are created those are not showing Customer Payments
    Yes we are adding product from Dynamics 365 Business Central.
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    When Invoices are created those are not showing Customer Payments
    Hi,
    May I know what product you are using? Is it D365 Finance & Operations or D365 Business Central?
    Best Regards,
    Hana

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