Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP (Archived)

Division by Zero when trying to Open PICK number

Posted on by 728

I am in Manufacturing Component Transaction Entry. I enter the pick number and press tab.

Unhandled Script exception: Division by zero, script aborted.

Exception_Class_script_divide_by_zero

Script_CMD-DIV

What does one look for in this case to resolve the issue?

Thank you,

Will

*This post is locked for comments

  • Suggested answer
    Mariano Gomez Profile Picture
    Mariano Gomez 26,225 on at
    RE: Division by Zero when trying to Open PICK number

    You could capture a Dexterity Script Log and a Dexsql.log to see what scripts are being executed, and what data is the system trying to fetch leading up to the problem. You could then open a support case with Microsoft and attach the two files. This would help them with troubleshooting the issue. If they find it to be a bug, your incident will be non-chargeable.

    To create a Script Log, follow these steps:

    support.microsoft.com/.../how-to-gather-a-dexterity-scriptlog-in-microsoft-dynamics-gp

    To create a Dexsql.log, follow these steps:

    support.microsoft.com/.../how-to-create-a-dexsql-log-file-to-troubleshoot-error-messages-in-micr

    Hope this helps.

  • wperkinson3 Profile Picture
    wperkinson3 728 on at
    RE: Division by Zero when trying to Open PICK number

    Is there a way to extract the script so that I can see what it is trying to do?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans