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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Work Is not getting cr...
Supply chain | Supply Chain Management, Commerce
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Work Is not getting created

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Posted on by CU12061712-0 22
Work is not getting created if we take both serial and batch items in a single sales order when releasing to warehouse.
 
Work is creating successfully when we take those items separately in different orders 
 
May I know what setup is needed for this for getting the work created when we take both serialised and batch items ina single sales order 
Categories:
Dynamics 365 Supply Chain Management
  • Suggested answer
    Laurens vd Tang Profile Picture
    Laurens vd Tang 3,047 Super User 2025 Season 1 on at
    Work Is not getting created
    Good day,
     
    Is the item in your case both serial and batch enabled, or are these different items? If so, you could add two location directive actions—one for batch-enabled items and one for non-batch items.
     
    Please see the screenshot below for an example:
     
     
    Best regards,
    Laurens van der Tang
  • CU12061712-0 Profile Picture
    CU12061712-0 22 on at
    Work Is not getting created
    I have tried with multiple and all as well still it is not working. I want the work to be created when both serialised and batch items are taken in a single sales order when released to warehouse 
  • Mike Foss Profile Picture
    Mike Foss 33 on at
    Work Is not getting created
    @Laurens vd Tang they would want to make sure the actions include a line in actions with batch enabled marked, no? 
  • Suggested answer
    Laurens vd Tang Profile Picture
    Laurens vd Tang 3,047 Super User 2025 Season 1 on at
    Work Is not getting created
    Good day,
     
    Could you check the setting 'Scope' of the location directive for sales orders? 
     
     
    Best regards,
    Laurens

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