Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

Unified Service desk integration with Mainframe applicaiton

Posted on by Microsoft Employee

Could you please provide the step by step by guide that how to integrate the mainframe application with Unified  service desk? if any...

Thanks in Advance :-)

Regards,

Dhandapani

*This post is locked for comments

  • Suggested answer
    ansrikanth Profile Picture
    ansrikanth 3,115 on at
    RE: Unified Service desk integration with Mainframe applicaiton

    Hi

    The integration is mainly depend upon what sort of emulator you are using, If it is IBM I series emulator you can refer the USD components library released by @JaymePechan. Refer HLLAPI section in the article !!

    -Srikanth

  • Suggested answer
    Kishor Kumar Profile Picture
    Kishor Kumar 3,702 on at
    RE: Unified Service desk integration with Mainframe applicaiton

    Hi Dhandapani,

    I had worked in integration with telephony system and other stuffs, Mainframe you can check this link, hope it helps you

    Check this

    docs.attachmate.com/.../net-prog-guide

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans