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Customer Service forum

Need to disable Smart assist, Agent scripts and Knowledge search from screen

Posted on by 5


I am using two applications: Sales Hub and Customer Service Omnichannel. In Sales Hub, I do not receive any pop-ups like this. However, when I open a lead from the Omnichannel application, an annoying pop-up appears (see attached image). I need to disable all three pop-ups.

Thanks in advance.


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