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Outbound to Real-Time Transition

Form capture transition advice

Posted on by 6
Wave 1 2024 updates will include form capture scripts for RTM forms. My understanding based on how forms work between OBM and RTM is that new scripts will need to be deployed to web pages using the OBM script. Any advice on how to transition these seamlessly with little to no data loss?
  • Suggested answer
    Petr Jantac Profile Picture
    Petr Jantac on at
    Form capture transition advice
    That is correct understanding, the existing form capture scripts in your page will need to be replaced with the new RTM form capture scripts.
    Suggestion for seamless transition:
    2. Embed the script into a testing page to check if the data is collected correctly.
    3. Replace the old script with he new one.
    Thank you,

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