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Sales Insights sequence daily usage flow failing

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Posted on by CU28111156-0

Hi Community,

we are experiencing a weird issue. Suddendly, an email came to my mailbox saying that the flow called 'Sales Insights sequence daily usage flow' is failing.

We did not created anything like this, so I suspect this flow is created by Microsoft. It is calling One 'Perform unbound action' with

{

"actionName": "msdyn_UpdateSequenceDailyUsageMetric"

}

in the body. It is failing with :

"error": {

"code": "0x80040251",

"message": "There is no active transaction. This error is usually caused by custom plug-ins that ignore errors from service calls and continue processing."

}

Anyone has a clue what this could be ?

I suspect MS Update removed the action in the 'Sequence' solution and forgot about flow or?

Thanks for any hints.

Tomas

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Sales

sales_flow_screen...

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PB-23071446-0 on at

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Sales Insights sequence daily usage flow failing

We had the same issue since Nov 21 - Dec 4. Magically, it was fixed today.
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Alexander PixelZ 75 on at

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Sales Insights sequence daily usage flow failing

Same here.

The flow was active again this morning, so MS did some fixing?

See https://learn.microsoft.com/en-us/dynamics365/sales/digital-selling-sales-accelerator#monitor-usage for what the flow is for. No big deal IMHO.
LR-16080836-0 on at

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Sales Insights sequence daily usage flow failing

Same issue here, the flow was deactivated this morning by Power Automate, I have searched for a solution but can't find it.
CU04122103-0 2 on at

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Sales Insights sequence daily usage flow failing

Same issue, flow was deactivated today automatically by powerautmate. I don´t know what it will affect.
jcnickell 13 on at

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Sales Insights sequence daily usage flow failing

I'm adding us as a 'me too'. Our last success was on 11/20. Got an email today that the flow was disabled because it continues to fail.

I was guessing that "msdyn_UpdateSequenceDailyUsageMetric" might show up as a table in Power Apps, but it's not there (at least not any more.

There is a "Sales Insights settings" option within the Sales Hub for our Dynamics 365 which we don't have setup I'm guessing it's connected somehow and that since it stopped for multiple of us on the same day that Microsoft pulled the plug on something. Haven't seen any negative consequences yet so not going to burn any more time on it.
CU03122319-1 2 on at

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Sales Insights sequence daily usage flow failing

Experiencing this same issue! and it keeps happening. Getting errors in the connection as well.
JV-02120550-0 2 on at

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Sales Insights sequence daily usage flow failing

Experiencing the same issue with a client. Any luck figuring it out so far?
HH-29111444-0 4 on at

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Sales Insights sequence daily usage flow failing

We have exact same situation, except that it started failing a day before (20. November). It has failed since, and we also got the mail.
But otherwise - exact same error, and we haven't changed anything in our environment this month.

I don't have any clue either. Would just share, that You are not alone.
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Amit Katariya007 8,270 Super User 2024 Season 1 on at

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Sales Insights sequence daily usage flow failing

Is this issue persistent?
CU28111156-0 36 on at

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Sales Insights sequence daily usage flow failing

Nope, no custom plugins of this kind.

Sales Insights sequence daily usage flow failing

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