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Supply Chain Management forum
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Wave label Printing - Label Printing Problem

Posted on by 97
Hi All : 
 
I Followed all steps to setup and configure wave label Printing mentioned in MS docs site Wave label printing - Supply Chain Management | Dynamics 365 | Microsoft Learn . Label enumeration generated correctly but my Problem is that only 1st label printed but other labels are not Printed in spite of being enumerated.  
 
Asking your Help on this issue 
 
Label enumeration 
- 1st label Printed Physically and can be re-printed.
 
- Other labels are not Printed and even when Pressing /Print label/ button , below error message appears : 
 
 
 
  • HP-07081544-0 Profile Picture
    HP-07081544-0 2 on at
    Wave label Printing - Label Printing Problem
    Hi there! I am running into the same issue. Did you find a fix?
     
    Cannot print labels. No records exist in wave label history table
  • Verified answer
    Sherif Issac Profile Picture
    Sherif Issac 97 on at
    Wave label Printing - Label Printing Problem
    Dear All : 
     
    The reason for this behavior is that ZPL Code in Body was NOT enclosed between tag <Row name="waveLabel"></Row>. After adding it system behaved as expected. 
     
    in  Wave label layouts
     
    add tag <Row name="waveLabel"> in beginning of body code
     
    Then add closing tag </Raw> after zpl code in Body section.
     
    Finally thanks to all whom commit this Problem analysis. 
     
    Sherif Issac
     
     
  • Sherif Issac Profile Picture
    Sherif Issac 97 on at
    Wave label Printing - Label Printing Problem
    Dear Mr. Tang : 
     
    Thank for your reply. I checked setting and it's correct at my side. 
     
     
    Sherif Issac
  • Suggested answer
    lvdtang Profile Picture
    lvdtang 1,522 on at
    Wave label Printing - Label Printing Problem
    Good day,
     
    Could you check whether the  wave label type has been added on the wave label template?
     
     
    Best regards,
     
    Laurens van der Tang
  • Sherif Issac Profile Picture
    Sherif Issac 97 on at
    Wave label Printing - Label Printing Problem
    Dear Hana : 
     
    Thanks for your reply. I checked my configuration compared to Links you thankfully sent and monitored Printing Process either on Virtual on Physical Printer However results still the same. 1st labels Printed and other labels are NOT.
     
    Concerning error message "Cannot print labels. No records exist in wave label history table." , I still searching for the reason.   
     
    Sherif Issac
  • Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Wave label Printing - Label Printing Problem
    Hi,
    The specific cause cannot be determined based on the error message alone, it is only broadly recommend you  to check the settings. You can try to check the error log to see if it provides more detailed information. And hope the links below  are helpful.
    www.linkedin.com
    www.linkedin.com
    Best Regards,
    Hana

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