Skip to main content
Microsoft Dynamics AX forum
Suggested answer

Unable to cancel inventory closing

editSubscribe (0) ShareShare
ReportReport
Posted on by 330

During i perform inventory closing i click close inventory close form by mistake then the cancellation button not available as image attached so what can i do to cancel closing

57813.Untitled.jpg 

Categories:
Attachments
  • HangNguyen Profile Picture
    HangNguyen 101 on at
    Unable to cancel inventory closing
    Hi,
    I encountered a similar issue, but my case had a voucher number. I did the following steps to handle it
     

    1. Right click to the error Voucher number -> Record info

    2. In the "Record information" screen -> Click Rename

    3. Change current number to another number

    4. Back to "Closing and Adjustment" screen -> click "Calculation" -> "Resume recalculation" -> OK

  • Adrian Chiper Profile Picture
    Adrian Chiper 5 on at
    RE: Unable to cancel inventory closing

    Hi Ahmed,

    I agree with Ludwig, this is not normal AX-behavior. Could you also let us know, what did you do or what happened exactly after accidentally starting the inventory closing? Thank you.

    Best regards,

    Adrian

  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Unable to cancel inventory closing

    Hi Ahmed Elroghay,

    The message 'deleted' does not seem to be a good sign. Also what you describe indicates that something might have gone terribly wrong.

    For that reason, I would recommend that you get a developer and/or the MS support team involved here to get this issue fixed.

    Best regards,

    Ludwig

    P.S. Would be great if you could keep us updated here in this forum on your findings.

  • Ahmed Elroghay Profile Picture
    Ahmed Elroghay 330 on at
    RE: Unable to cancel inventory closing

    Hi Adrian,

    When i click on "Pause calculation" AX give me this error "The inventory update has been canceled and deleted"

    and "Resume calculation" not visible

  • Suggested answer
    Adrian Chiper Profile Picture
    Adrian Chiper 5 on at
    RE: Unable to cancel inventory closing

    Hi Ahmed,

    just click on "Pause calculation" and then on "Resume calculation". It will perform the process further. Once the inventory closing is over, you will have the possibility to cancel it (the option will be active).

    Hope it helps.

    Best regards,

    Adrian

  • Ahmed Elroghay Profile Picture
    Ahmed Elroghay 330 on at
    RE: Unable to cancel inventory closing

    Hi Crispin ,

    I know but when perform closing this error appear " Another closing or adjustment has not finished yet"

    so i need to cancel last closing

  • Adrian Chiper Profile Picture
    Adrian Chiper 5 on at
    RE: Unable to cancel inventory closing

    Sorry, Ahmed, the print screen answers my question. Please disregard my reply.

  • Adrian Chiper Profile Picture
    Adrian Chiper 5 on at
    RE: Unable to cancel inventory closing

    Hi Ahmed,

    Just to be sure, is that the last inventory closing you performed? Only the last inventory period that was closed can be reversed. To reverse an earlier inventory close, all those that followed it must be reversed individually, starting with the most recent.

    Best regards,

    Adrian

  • Ahmed Elroghay Profile Picture
    Ahmed Elroghay 330 on at
    RE: Unable to cancel inventory closing

    Any help please

  • Ahmed Elroghay Profile Picture
    Ahmed Elroghay 330 on at
    RE: Unable to cancel inventory closing

    Hi Ladwig

    the error is :

    The inventory update has been canceled and deleted

Helpful resources

Quick Links

What Motivates a Super User?

We know many of you visit the Dynamics 365 Community and Power Platform…

Demystifying Copilot with Georg Glantschnig…

Industry experts answer burning questions directly from our amazing Community…

Setting Up Knowledge Sources for Copilot…

Look at how configuring a comprehensive knowledge base is crucial…

Leaderboard

#1
Andre Arnaud de Calavon Profile Picture

Andre Arnaud de Cal... 283,080 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 222,601 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,138

Featured topics

Product updates

Dynamics 365 release plans