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Microsoft Dynamics SL (Archived)

Unable to locate the message file \messages.csv for win10 Surface

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This is an unique issue on a surface that has win10 installed on the machine. The  current version is Dynamics SL 2015CU1.

the system message: " unable to locate the message file |:.....\message.csv " pops up on the screen whenever user tries to login and also clicks any option on any option. 

The user has full access to the mapping drive.

Any idea how do we fix the issue?  Thanks

  

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Unable to locate the message file \messages.csv for win10 Surface

    This is a known issue that can be resolved by the following:

    Use REGEDIT to do the following:

    HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\DynamicsSL---> Change the INSTALLDIR and ParentDirectory entries from the UNC path to the mapped drive path

    HKEY_LOCAL_MACHINE\Software\WOW6432Node\Solomon\SolomonIV Tools for Visual Basic -->Parent Directory change the UNC path to the mapped drive path

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