Parts pricing change - glitch

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Posted on by FW-10091347-0

Good morning,

We are experiencing an issue with parts pricing. Let's say we have a service work order entered with 5 parts listed at $100 each. If either my service or parts team goes back into the order to make a change (not to pricing, but to enter a note, change hours, description of work) sometimes.....some of the parts pricing changes from what was saved on the order.

Is anyone else experiencing this? Do we know why?