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PO Receive/Invoice Mismatch- invoice quantity is less

Posted on by 2
 
Scenario for AX 2012 :- 
 
We have a purchase order say PO-010 In that purchase order, item number NS-1 had a quantity ordered of 5. The purchase order shows that 5 were received, but only 4 were invoiced. It also shows nothing in the 'invoice remainder' field.
 
It is confirmed that we have billed for only 4 quantity from the vendor, also it is possible that mismatching happened while doing the invoice. Kindly refer the attachment.
 
How to correct this case when we have invoice quantity is less than received quantity?
How to post the remaining 1 quantity, which system is not showing in the remainder ?
 
Please help on the correct business approach we should consider in this case with version AX 2012.
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  • CU08071425-0 Profile Picture
    CU08071425-0 2 on at
    PO Receive/Invoice Mismatch- invoice quantity is less
    Hello Raj,
     
    No the Invoice generate button is disabled as the Purchase order status is showing as Invoiced. As per the history of this transaction the mismatching warning message was ignored at the time of Invoicing and assuming that is the reason it is not showing any left quantity.
     
    ("Please check that if user has closed the delivery reminder in PO line after invoicing 4 quantities") - No all he 5 quantity is posted as received.
     
  • rajborad Profile Picture
    rajborad 246 on at
    PO Receive/Invoice Mismatch- invoice quantity is less
    Hi,
     
    Can you check the Invoice button is enable or not for generate invoice.
    Please check that if user has closed the delivery reminder in PO line after invoicing 4 quantities.

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