Hi community,
Recently we migrated from NAV2016 to Business Central 18 on-premise. In the past week since the migration we have several crashes of the MicrosoftDynamicsNavServer$zzzzzz service on both middle-tier web application servers.
The service "The Microsoft Dynamics 365 Business Central Server [zzzzz] service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service" crashed and it restarts it automaticallly.
I reviewed all event logs and came to conclusion it has to do with a process that run in the background:
Microsoft-DynamicsNAV-Common/Admin/Critical Error 700:
Server instance: zzzzzz
Category: Runtime
ClientSessionId: {00000000-0000-0000-0000-000000000000}
ClientActivityId: {00000000-0000-0000-0000-000000000000}
ServerSessionUniqueId: {00000000-0000-0000-0000-000000000000}
ServerActivityId: {def66099-f1ea-45d2-906e-6092eae3ec95}
EventTime: ‎2021‎-‎11‎-‎22T07:13:03.726318300Z
Message (CallbackException): ParentException: CallbackException
RootException: ArgumentOutOfRangeException
ProcessId: 10604
Tag: 0000BSZ
ThreadId: 34
I don't see any ClientSessionID and can't lookup from the database the Active Sessions table. It seems a background job/proces.
How can I trace back the ServerActivityId in the system? In the web client or the database.
Any hint is welcome!
Thank you and kind regards from The Netherlands
