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How do I create a recurring journey correctly

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Posted on by 15

Hi everyone,

I want to create a recurring journey that sends emails to new people added to the dynamic segment, however I don't want people who have received the emails or have gone through this journey to receive the emails again. How do I set this up correctly?

Thanks!

  • MCKTDC Profile Picture
    MCKTDC 15 on at
    RE: How do I create a recurring journey correctly

    Hi Eiken,

    How do I create that condition for the new dynamic segment?

  • Verified answer
    Eiken Profile Picture
    Eiken on at
    RE: How do I create a recurring journey correctly

    Hi,

    You can create a dynamic segment to store contacts who receive this emails.

    Then add this segment to the Suppression segment in customer journey.

    It will avoid the contacts who have received this email.

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