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Dynamics 365 Community / Forums / Field Service forum / Field Service Resco Mo...
Field Service forum

Field Service Resco Mobile Application

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Posted on by 95

Hi, all

I have to try login in CRM Field Service Application Mobile app but i have face issue.

i shared screen

pastedimage1569333550239v1.png

  • Verified answer
    Al Iggs Profile Picture
    Microsoft Employee on at

    What did you put into the URL field of the credentials? URL should be the URL that you also use for the web client (i.e. xxx.crmx.dynamics.com).

  • Jacky Busha Profile Picture
    95 on at

    URL: ok

  • Verified answer
    Al Iggs Profile Picture
    Microsoft Employee on at

    Weird, never saw that one. That is also the instance that people access for the FS web client? You may want to have a look at

    docs.microsoft.com/.../discover-url-organization-web-api

    docs.microsoft.com/.../discover-url-organization-organization-service

    Not sure if someone did changes on your instance.

  • Jacky Busha Profile Picture
    95 on at

    pastedimage1569402707066v1.png

  • Community Member Profile Picture
    on at

    You need to create a bookable ressource and activate the user (bookable ressource ) to Field service.

  • evct Profile Picture
    125 on at

    Hello Jacky,

    could you share a screenshot of how your resource is configured in CRM?

    Thanks.

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