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Customer experience | Sales, Customer Insights,...

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Accessing a survey response

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Posted on by Deb Flynn

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One survey question I have is "Do you have other needs we can help you address?" If they answer Yes, a new question opens and allows the customer to specify their need. I've received one response but the only way I can view the answer is to download all the responses in a spreadsheet format. Is there an easier way to view the response?

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Deb Flynn 10 on at

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RE: Accessing a survey response

Welly Lee. Thanks for the help. I was trying to give you a break since I email you every time I have a question. You solved my problem anyway :-).

Have a great weekend.
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Welly Lee on at

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RE: Accessing a survey response

Deb Flynn

Please refer to the below to access the survey response directly from the survey report:

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