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Small and medium business | Business Central, N...
Suggested Answer

Workflow approval - some of many

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Posted on by 5

How do we set up a workflow for the following approvals on Payment Journals:

  • First approvers:  Joe and Jim - either of them can approve (approval from only one of them is required)
  • Second approvers:  Mary and Sue - either of them can approve (approval from only one of them is required)

We currently have a workflow user group with Joe (1) and Mary (2) in it.  If Joe or Mary are out of the office, we have to edit the workflow user group to replace them with Jim or Sue.

Our desire is to have a workflow that will:

  1. Notify both first approvers when a first approval is needed.  Once one of them has approved, 
  2. Once ONE of the first approvers has approved:
    1. Notify the first approvers that the first approval is complete AND
    2. Notify the second approvers that a second approval is needed
  3. Once one of the second approvers has approved,
    1. Notify both second approvers that the second approval is complete AND
    2. Remove the Payment Journal record restriction 

Thank you!

  • Suggested answer
    YUN ZHU Profile Picture
    103,712 Super User 2026 Season 2 on at

    Hi, You can try the Workflow User Group.

    More details:

    https://learn.microsoft.com/en-us/dynamics365/business-central/across-how-to-set-up-workflow-users

    pastedimage1668127842624v1.png

    pastedimage1668127934162v2.png

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    DAnny3211 Profile Picture
    11,427 Super User 2026 Season 1 on at

    hi

    check this out

    learn.microsoft.com/.../across-how-to-set-up-workflow-users

    although i think you'll need customisation to do what you say, i'm talking about sending mails to all recipients

    DANiele

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