Dynamics Community Forum Thread Details

handle callback from the trackEvent function in Engagement Insights JS SDK

Hi team, using the custom web/app trigger for journeys, everything works fine except one thing, i can not figure out how to handle the response object to indicate success or failure and update my frontend. Does trackEvent take any callback arguments? the response json looks like this when succesful {"acc":1,"webResult":{}} and i´ve tried a couple of different approaches to handle the response from the function without succeding.

Any help or documentation references would be appreciated!

this is the current version, but no response object is even logged to console

function track_msdynmkt_() {
    try {
        window["msdynmkt"].setUser({ authId: custID });
        window["msdynmkt"].trackEvent({
            name: "",
            ingestionKey: "",
            version: "1.0.0",
            properties: {
                "value": 10,
                "bindingid": "cart-abandon"
            }
        }, function (response) {
            // Handle the callback response
            console.log("Cart Abandon Response:", response);
            handleEventResponse(response, "cart-abandon-indicator");
        });
    } catch (error) {
        handleEventResponse(null, "cart-abandon-indicator");
    }
}