No Data fetched when opening a form from listpage

(0) Share

Report

Posted on by Josh_

126

Hi guys,

When I open "CustCollections" from “CustCollectionsActivitiesListPage” it is not populating the data from that listpage, it shows only a form with no data at all, I've checked this two forms and it seems they are standard, I also checked the menu item and it seems there are no changes. question is, what should I look at if i had this issue?,

I'll purely appreciate you help guys!

*This post is locked for comments

All responses (9)

Answers (1)

Sort by

Suggested answer

André Arnaud de Cal... 307,115 Super User 2026 Season 2 on at

Like (1)

Report
Copy link

Link copied!

Hi Kenneth,

Did you create a snapshot like mentioned in the documentation? docs.microsoft.com/.../create-an-aging-snapshot
Josh_ 126 on at

Like (0)

Report
Copy link

Link copied!

Hi Andre,

Thanks for your reply, I've run the aging snapshot and also consulted some functional about this, but it does not solved the issue, is there any other parts to look at? appreciate your help!
André Arnaud de Cal... 307,115 Super User 2026 Season 2 on at

Like (0)

Report
Copy link

Link copied!

Hi Kenneth,

Do you have data on the list page? If so, are you aware of a customization which could cause this behavior? Is this happening for all uses or just one or some?
Josh_ 126 on at

Like (0)

Report
Copy link

Link copied!

Hi Andre,

Yes we have data on the listpage, I've checked if there are costumizations in the listpage and collections form but founded none, it is also happening also happening for also users, in my case my account is have a sys admin role in it.
Goldie 189 on at

Like (0)

Report
Copy link

Link copied!

HI Kenneth,

Can you check query on form and has data in table related to query on this form.
André Arnaud de Cal... 307,115 Super User 2026 Season 2 on at

Like (0)

Report
Copy link

Link copied!

Hi Kenneth,

Like Goldie mentioned, check the query. You can open the advanced query editor using Ctrl+F3.
Josh_ 126 on at

Like (0)

Report
Copy link

Link copied!

Hello all,

Thanks for all your help, I've compared the query from our standard enviroment (USMF) and there all the same, the tricky part and its kindy weird because it does not retreive any data from CustTable when I'm debugging it (see below) vs what i get in standard, do you think it is already a microsoft bug?
Verified answer

André Arnaud de Cal... 307,115 Super User 2026 Season 2 on at

Like (0)

Report
Copy link

Link copied!

Hi Kenneth,

This is some good progress here. Do you have customizations on the customers? Do you have global address book security enabled? Do you have the same issue when the form will be opened with system administrator rights?

If you have no customizations, no GAB security and it is also incorrect for the system administrator, it might be a bug, but I haven't seen this issue before.
Josh_ 126 on at

Like (0)

Report
Copy link

Link copied!

Hi andre,

Yup it might be, as of now we raise this to microsoft about this problematic form to check on their part.

cheers!