Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics GP (Archived)

Client with two accounts

Posted on by Microsoft Employee

Good Morning,

I have a client that received 5 GP user licenses for being a microsoft partner.  We were unaware and ordered licenses through partnersource.  Now they have one set of reg keys with 5 licenses and set of reg keys from us for 9 licenses.  How can we merge the accounts so they have one account with 14 full user keys.

Thank you

*This post is locked for comments

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    RE: Client with two accounts

    You need to contact sales operations at 1-800-456-0025 and explain the situation.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans