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Service | Customer Service, Contact Center, Fie...
Suggested Answer

How to create a deep link to an entity on Field Service Mobile App?

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Posted on by 15

Hi braintrust,

we have 2 types of jobs, let's call them A and B. With A onsite resources only need to visit one site while with B onsite resources need to visit multiple sites, from 3 up to 50 sites a day. When job B is assigned to onsite resource, I like them to be able to click on one button in A and it directs them to a list of sites (a custom entity).

I  follow this link to create a deep link, create a text-URL field on A and paste the deep link, but it doesn;t work. What step I miss out?

https://learn.microsoft.com/en-us/dynamics365/field-service/mobile-powerapp-deeplink

Thanks in advance.

  • Suggested answer
    Community Member Profile Picture
    on at

    Hi 9e73726b-4e15-4f52-b1bd-5460b6d30c78,

    I think I saw your post on Upwork... Can you please share your code?

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi 9e73726b-4e15-4f52-b1bd-5460b6d30c78,

    I am still happy to see the code or steps you configured by you for the deep link.

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

  • 9e73726b-4e15-4f52-b1bd-5460b6d30c78 Profile Picture
    15 on at

    I didn't use any code. All I did is to create a text-url field and enter below info

    ms-apps-fs://<org-url>_<app-id>?tenantId=<tenant-id>&isShortcut=true&appType=AppModule&openApp=true&restartApp=true&forceOfflineDataSync=true&etn=<CustomEntityName>&pagetype=entitylist&viewid=<view-id>&viewType=1039

  • Suggested answer
    Abdul Wahab Profile Picture
    12,119 Moderator on at

    Hi 9e73726b-4e15-4f52-b1bd-5460b6d30c78,

    Sorry if it does not make sense to you. Did you compare both URLs? Did you find any change?

    If I answer your question then please mark it as verified.

    Let me know if I can provide you with more details.

    Thanks
    Regards,

    Abdul Wahab
    Power Platform & Customer Engagement Developer/Lead/Solution Architecture/Project Manager
    Direct/WhatsApp:+923323281237
    E-mail: abdulwahabubit@outlook.com
    Skype: abdul.wahabubit
    Linkedin: www.linkedin.com/.../

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