web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Remote Assist forum / Developer access to Re...
Remote Assist forum

Developer access to Remote Assist & Teams

(0) ShareShare
ReportReport
Posted on by

Hello,

As we are collaborating with a big Industry, we are in need of a way to customize the User Interface of the remote assist app in Hololens and the Teams app. Is there a way to add a custom theme?

Furthermore, as a developper what kind of options and functionalities do I have access to? Can I add another layer of development on top of the basic communication functionality?

Thanks for your replies.

Categories:
  • Verified answer
    Sheri_MSFT Profile Picture
    440 on at

    Hello,

    At this time the short answer is no. In-app extensibility is on our radar, but not something we support at the moment.

    There are a couple of exceptions to the answer:

    1. For Dynamics 365 Field Service integration, the Remote Assist “View” allows you to customize what fields, and in what order, the booking shows up in app.
    2. We support protocol activation (https://docs.microsoft.com/en-us/dynamics365/mixed-reality/remote-assist/protocol-activation) and background streaming so that other custom apps on the device can leverage much of the Remote Assist communication functionality within this custom application.

    We are very interested to hear more from you on custom themes. Please let us know where you would like customization supported and why this is important. You can submit your ideas/feedback via the following link: https://experience.dynamics.com/ideas/categories/?forum=4323c621-52bc-e811-a975-000d3a1bec70&forumName=Dynamics%20365%20Remote%20Assist

    Should you have additional questions, please let us know.

    Thanks!

    Sheri

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Remote Assist

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans