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Microsoft Dynamics GP (Archived)

GP 2013 Web Client Installation Login Failure

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Posted on by 75,848 Moderator

I just finished installing the GP 2013 Web Client in singler server mode. When I attempt to login in for the first time as the Administrator who is part of the GPWebUsers group I receive this message. The GP Session Services and GP Session Central Service are both running. Silverlight is also installed.

Unexpected Error

An unexpected error has occurred. Press the Sign-in button to reconnect to the application.
Correlation ID: 78d9948a-1e35-4cb1-8245-eea6e7e10c23

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  • Jonathan Fear Profile Picture
    on at
    RE: GP 2013 Web Client Installation Login Failure

    Thanks for the update Richard. In the future when you have an issue like this make sure you are posting the information in the Application and Dynamics event viewer logs otherwise the correlation id isn't going to tell us what is going on.

    Thanks!

  • Verified answer
    Richard Wheeler Profile Picture
    75,848 Moderator on at
    RE: GP 2013 Web Client Installation Login Failure

    The fix for me was going back to Programs and Features and then Microsoft Dynamics GP 2013 and Change and then add the Web Client Runtime. I hope this helps someone.

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