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Microsoft Dynamics CRM (Archived)

Solutions Import from Dynamics CRM Online into Dynamics 365 Online

Posted on by

Recently, Microsoft has stopped providing Dynamics CRM 30-days trials on his portal. From now, new trials are exclusively using Dynamics 365 for Sales (https://www.microsoft.com/en-in/dynamics/crm-free-trial-overview.aspx)

As my CRM trial was about to expire, I wanted to register an additional 30 days trial to keep testing my developments. So I started importing my solution from Microsoft Dynamics CRM into Microsoft Dynamics 365.

Unfortunately, migration process has not yet be intensively developed. Some importation errors appeared when I tried to import the CRM solution in the new environement. Typically, I received a "The import of solution: XXXX failed." without any error logs on the table.

When trying to activate the log errors, I also found another interesting log error : 

---------------------------------------------

PackageDeployment Error 2 11/21/2016 4:01:41 PM Message: Importing solution threw and unforeseen exception
Source : mscorlib
Method : HandleReturnMessage
Date : 4:01:41 PM
Time : 11/21/2016
Error : Principal user (Id=2a05fe3a-723a-4556-8fed-0f408c1df8ba, type=8) is missing prvCreateCustomControlDefaultConfig privilege (Id=481f2478-dcd7-4145-9aec-ab1e789ccdc9)
Stack Trace : Server stack trace:

--------------------------------------------

It looks like the new Custom controls provided (which give us the editable grids f.ex) are generating a conflict with older solutions.

If somebody has already faced this situation, I would be happy to know which workaround he has used.

*This post is locked for comments

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Solutions Import from Dynamics CRM Online into Dynamics 365 Online

    Hello Rafael. Tenfold supports integrations with MS Dynamics. If you still need this integration, contact our sales engineers through our website. Register for a Live Demo at Tenfold and Get more Information (www.tenfold.com/request-a-demo)

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Solutions Import from Dynamics CRM Online into Dynamics 365 Online

    Hi,

    Tenfold just recently added MS office 365 to their integrations list. Tenfold offers features such as click to dial, automatic call logging, easy note taking and task creation, screen pops on inbound and outbound calls, new lead/contact creation when no matching records, support for cases/opportunities and advanced analytics on the backend. They also support MS Dynamics integration.

    www.tenfold.com/.../microsoft-office-365

  • RE: Solutions Import from Dynamics CRM Online into Dynamics 365 Online

    In my case, the solution was resolved now. It looks like Microsoft has corrected the issue.

    I oppened a new environement one week ago and the solution importation works perfectly now.

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,074 on at
    RE: Solutions Import from Dynamics CRM Online into Dynamics 365 Online

    Hi,

    The main cause of the error is that the owner is assigned with a security role other than System Administrator and has not been given the CreateCustomControlDefaultConfig privileges for the particular entity. For more details on resolution of this error, go through the link below.

    www.inogic.com/.../error-principal-user-is-missing-prvreadaccount-privilege-resolved

  • dustin551 Profile Picture
    dustin551 35 on at
    RE: Solutions Import from Dynamics CRM Online into Dynamics 365 Online

    Did you ever solve this?  I'm facing the same issue

  • RE: Solutions Import from Dynamics CRM Online into Dynamics 365 Online

    I am still facing issues for the importation. Importation of the solution accomplished succesfully on the D365 trial preview. But the same solution didn't import on a standard 365 trial.

    I have investigate more into the log errors and the only informations I have are these ones :

       <CustomControlDefaultConfig processed="true" id="ava_bpf_5f930435329340acb41e5f324e7c36b6">

         <result result="failure" errorcode="0x80040220" errortext="Principal user (Id=2a05fe3a-723a-4556-8fed-0f408c1df8ba, type=8) is missing prvCreateCustomControlDefaultConfig privilege (Id=481f2478-dcd7-4145-9aec-ab1e789ccdc9)" datetime="14:19:49.50" datetimeticks="636154211895062161" />

       </CustomControlDefaultConfig>

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