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Suggested answer

Not able to open onboard module in D365 talent

Posted on by 55

Hi,

Hope you doing well.
Whenever i open the onboard module i get this error, but not recieving it in incognito mode.
I dont understand the relation why??
And how to resolve this error

pastedimage1574751274850v1.png

Any help is appreciated.
Thanks in advance,
Hisham

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Not able to open onboard module in D365 talent

    Have you installed a trial environment for yourself? The error on trial version could be beacuse it has expired now.

    If that’s the case, then you should deploy another trial instance for next 60 days that should give you Attract and Comprehensive SKU features as well.

    But if it’s a project via LCS then the Administrator should have the view on –

    1. The list of environment users and licenses enabled for them.
    2. Alternatively, an Administrator can also try verifying if the users are correctly setup in the AAD.

    Hope this works!

  • Hish11 Profile Picture
    Hish11 55 on at
    RE: Not able to open onboard module in D365 talent

    Thank you, Konica.

    Can you tell me where and how to check the Talent license??

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Not able to open onboard module in D365 talent

    Hi Hish,

    Please check if you have the correct Talent license. I can only imagine it's occurring because of some license issue as it doesn't require any add-on role to access Onboarding module.

    All the best!

  • Hish11 Profile Picture
    Hish11 55 on at
    RE: Not able to open onboard module in D365 talent

    Not able to open this onboard module.

    Let me know if I need to assign some specific roles to user in core HR

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