Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics 365 | Integration, Dataverse...
Suggested answer

How can I get workflows that send emails to only show up in timeline and not actually get sent out to users?

Posted on by 2,645

I have seen this before, but don't recall what all needs to be done.

In my sandbox environment, I am testing workflows which would send emails.  I don't want the emails getting sent to the actual users, but I still want it see that it worked, and usually it would show up in the timeline then for me to see.  

What do I need to do to have it work this way?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How can I get workflows that send emails to only show up in timeline and not actually get sent out to users?

    Hi USA80,

    Please refer to this link:

    "You cannot send email as the selected user" error occurs when attempting to send email as another user (microsoft.com)

  • USA80 Profile Picture
    USA80 2,645 on at
    RE: How can I get workflows that send emails to only show up in timeline and not actually get sent out to users?

    I have the regarding setup, but still don't see anything.  I see a message in the workflow that says, "You cannot send email as the selected user. The selected user has not allowed this or you do not have sufficient privileges to do so. Contact your system administrator for assistance."

    How can I fix this?

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How can I get workflows that send emails to only show up in timeline and not actually get sent out to users?

    Hi USA80,

    You could create a email record and set it regarding to the supported entities in the workflow. Something like this:

    Snipaste_5F00_2022_2D00_02_2D00_03_5F00_13_2D00_31_2D00_09.png Snipaste_5F00_2022_2D00_02_2D00_03_5F00_13_2D00_29_2D00_26.png

    Result:

    Snipaste_5F00_2022_2D00_02_2D00_03_5F00_13_2D00_32_2D00_07.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Product updates

Dynamics 365 release plans