Skip to main content

Notifications

Announcements

No record found.

Customer experience | Sales, Customer Insights,...
Suggested answer

Dynamics 365 Sales Use with Technology Resellers

Posted on by 7

Good Afternoon Dynamics Sales Community,

I did a brief search in the existing posts and was unable to find the information I was looking for. We have been utilizing Dynamics 365 for approximately 11 years and we are embarking on a refresh to the model driven approach. With this, we are looking as some fairly large changes to our implementation to simplify and accelerate our business processes. I am hoping there are some ideas out in the community about how to tackle the following challenge.

As a reseller of technology and services to various clients throughout the US, we utilize dynamics to manage our opportunities. Unfortunately, we do not have what I would call a static price list that we can apply. With over 100 different manufacturers that we work with, SKUs, pricing and quote formats that come to us are constantly changing. To date, we utilize a product list that includes products, i.e. Microsoft 365 Subscription or Microsoft Migration Services as examples. The price list itself has almost no function in our current deployment since Microsoft 365 Subscription can come in many flavors/prices and the Migration Services are likely to be custom each time. We typically receive a hard quote from one of the manufacturers directly or from a distributor and they are often in different formats.

As we look to the next iteration of deployment, it seems that this business model continues to be largely unsupported from a Dynamics perspective. Has anyone conquered this challenge?

In an ideal world, we would import a quote that we receive into Dynamics and then be able to utilize the tool to determine pricing based on cost/list price as well as to generate forecasts and quotes, etc. without having to manually enter in the numbers in summary categories like Microsoft 365 Subscription which is obviously leaving us open to error.

Ideas and suggestions are greatly appreciated and I thank you in advance!

  • Suggested answer
    Kipetcoff Profile Picture
    Kipetcoff 1,002 on at
    RE: Dynamics 365 Sales Use with Technology Resellers

    Hello,

    I would suggest that you consider ERP as a solution. For example, Business central and products integration with CPM.

    We can discuss your possible solution in more detail together with the ERP managers.

    andrey.paltusov@awara-it.com  

    https://awara-it.com/  

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans