web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance forum / Unable to cancel the d...
Finance forum

Unable to cancel the delivery remainder for a partially Invoiced purchase order

(0) ShareShare
ReportReport
Posted on by 448

Hello Everyone,

 When I was trying to cancel the deliver remainder of a purchase order that is partially Invoiced, I received a message “The following line cannot be canceled. Canceling the line will change the source document amounts for this purchase order. Because invoicing of this purchase order has started, you are not allowed to make changes to these values.”. After trying different ways, I am still unsuccessful in canceling the remaining the order. Below is more information 

  • I have a  PO for 10 quantity
  • Received 6 out of 10
  • Invoiced the 6 which are received
  • As the vendor cant supply the remaining order, I wanted to cancel the remaining 4 quantity.

 I tried the cancel button on order header, tried Deliver remainder>cancel quantity option at the line but the same error. I also tried if I can edit the PO quantity to 6 so that the order gets closed, but the field is not editable. So, I am surprised to see that there is no option to do this. Can someone let me if there is way to cancel this? If in case there is no option, whats the rationale behind this behavior?

 Appreciate your replies.

  • Mea_ Profile Picture
    60,286 on at

    Hi Santosh D,

    Check this thread https://community.dynamics.com/ax/f/33/t/196816 discussing similar issue. 

  • Ludwig Reinhard Profile Picture
    Microsoft Employee on at

    Hello Santosh,

    What is your exact system version?

    Have you already checked LCS for available hotfixes?

    Best regards,

    Ludwig

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Finance

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans