Hello Everyone,
When I was trying to cancel the deliver remainder of a purchase order that is partially Invoiced, I received a message “The following line cannot be canceled. Canceling the line will change the source document amounts for this purchase order. Because invoicing of this purchase order has started, you are not allowed to make changes to these values.”. After trying different ways, I am still unsuccessful in canceling the remaining the order. Below is more information
- I have a PO for 10 quantity
- Received 6 out of 10
- Invoiced the 6 which are received
- As the vendor cant supply the remaining order, I wanted to cancel the remaining 4 quantity.
I tried the cancel button on order header, tried Deliver remainder>cancel quantity option at the line but the same error. I also tried if I can edit the PO quantity to 6 so that the order gets closed, but the field is not editable. So, I am surprised to see that there is no option to do this. Can someone let me if there is way to cancel this? If in case there is no option, whats the rationale behind this behavior?
Appreciate your replies.