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Microsoft Dynamics CRM (Archived)

Description layout - Dynamics 365

Posted on by

Hi guys,

I have a weird issue about the description field in case entity. When I just click on this field, the case record is updated (I didn't did any change, just clicked on this field). I checked the audit summary view and I found that I "updated" this field. What I found, is the same content but with a new layout:

6505.Desc.png

Why I have this new layout? and how can I avoid it?

Thanks,

Akrem

*This post is locked for comments

  • manojd  Profile Picture
    manojd 1,397 on at
    RE: Description layout - Dynamics 365

    Akrem

    Can you open fiddler tool & then repeat the same steps you mentioned above & share the screen shot of fiddler

    Let’s see if your CRM is making any unwanted calls

  • TomSmelser Profile Picture
    TomSmelser 1,570 on at
    RE: Description layout - Dynamics 365

    Akrem,

    Do you have any custom js running on the form ?

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