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We have got new PC Clients - Lenovo I7-7700 with 16GB, Windows 10 and IE 11. When we work in CRM2011 together with IE11 - then suddenly Icons will lose their color, change place or simply IE will tell you that it has to close. Sometimes the dashboard in CRM 2011 will even go blank. When we close IE 11 and start up CRM again - then everything will work fine again for a while. This is especially happening when employees work quite fast. If we just close CRM and open again - it will not work - only if we close IE11.
We currently use Rollup 17 - I am beware of the fact that Rollup 18 has been released - but there is nothing in the release note regarding performance issues with IE11 and CRM2011
I have tried to add my domain to compability view so my CRM will run in that mode.
I tried to run my CRM2011 in Chrome - this works so far fine and response time is very good - but some buttons will not work in Chrome - which means my developer will need to fix all the bugs.
We can try to upgrade to CRM2016 - but this will take a lot of time and will be expensive, and I do not know if it will work then.
PC´s are patched up to date (24-07-2017) with newest Windows updates including IE11 versions
I have not yet tried to downgrade to Windows 7 and see if that will help - but due to security issues I would prefer to work on the newest versions of OS.
Please - any advices will be greatly appreciated - why is all the products from Microsoft not responding properly together - CRM2011, IE11 Windows 10 - Is it my new PC´s that are to fast so CRM2011 can not response within time and will give trouble to IE11 or do you have any suggestions / registry fixes in IE11 that can help me out here. Maybe some other settings in IE11 would help me out here.
Looking forward to your reply / help !
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Hi,
Internet Explorer 11 is a supported browser for Microsoft Dynamics CRM 2011. The Browser compatibility with Microsoft Dynamics CRM 2011 can be found here. Microsoft Dynamics CRM 2011 Update Rollup 17 introduced compatibility with Internet Explorer 11 when it runs in Windows 7, Windows 8.1 or Windows 10, so you should not need to upgrade to Rollup 18 for this to work.
I do not have access to any Microsoft Dynamics CRM 2011 anymore, so I cannot test this on my end. Have you considered using Mozilla Firefox? It is a great browser, and works well with Microsoft Dynamics CRM 2011. Alternatively, you can upgrade to Rollup 18 to see if it makes a difference, or upgrade your version of CRM.
I have exactly the same problem in our organisation also (2000 Head count). Would be great if there were any suggestions provided on a solution
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