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(Runtime Error 91) when attempting to retrieve a back order.

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Posted on by James Carroll

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I'm using RMS Store Operations 2.0

After recalling a back order on my till, I get an error message that says, "Runtime error 91: Object variable or block variable not set."

This only happens on some of my back orders, though. I've compared some of my "broken" back orders to some of my normal back orders using SQL Management Studio and I can see no obvious differences or invalid characters.

I've tried repairing the installation of RMS, but with no luck.

Has anybody come across this issue before?

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eliud mugo 1,440 on at

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RE: (Runtime Error 91) when attempting to retrieve a back order.

If you have ever deleted any customer you be a victim of this error,you might need to delete the order history of these deleted customers.all the other orders on hold will be fine
Trent Bourgois on at

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Re: (Runtime Error 91) when attempting to retrieve a back order.

Hello James,

Thank you for your questions.

What version of RMS are you using?

Log into Store Operations Manager or Administrator

Click on Help | About Store Operations ...

Have you tried the steps in this article?

Error message is randomly displayed in Microsoft Dynamics RMS Store Operations: "Error 91 Object Block or Variable Not defined"
https://mbs.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;EN-US;2020106

Let us know if you have any other questions.

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