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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Issues post Wave 2 WO ...
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Issues post Wave 2 WO menus

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Posted on by antc 2,909

Anyone else having issues with Field Service after the install of new solution FieldServiceCollabSolution?


Initial issues are around search and no templates on Work Orders.

  • Rocky Pavicevic Profile Picture
    Rocky Pavicevic 100 on at
    RE: Issues post Wave 2 WO menus

    For searching.....need to add Work Order table (entity) to be indexed for Dataverse search, to be part of new global search function.

    docs.microsoft.com/.../configure-relevance-search-organization

  • mrvduijn Profile Picture
    mrvduijn 10 on at
    RE: Issues post Wave 2 WO menus

    The Flow buttons are hidden in the Work Order form.

    Using the Command checker for Command Bar: Form : msdyn_workorder, these issue are shown:

    - Mscrm.IsMicrosoftFlowIntegrationEnabled - Skipped
    - FeatureControlRuleTypeRule - False

  • John Holmes Profile Picture
    John Holmes 260 on at
    RE: Issues post Wave 2 WO menus

    I have issues with reports running against Work Orders - they have been changed from SSRS (existing file) to a Report Wizard type report which has completely broken them.

    Anyone else had this issue or know a way to fix?

    thanks

  • Nya Profile Picture
    Nya 29,056 on at
    RE: Issues post Wave 2 WO menus

    Hi,

    Sorry for the misunderstanding.

    Thanks for your sharing.

    If you'd like to get the old interface for the view, you can add '&flags=FCB.PcfDatasetGrid%3Dfalse' in the address bar behind your URL, which can turn off the new grids.

  • antc Profile Picture
    antc 2,909 on at
    RE: Issues post Wave 2 WO menus

    The 2nd post is the resolution to no templates being available on the Work Order form and shows work around to get it back. I can't mark own reply as answered.

  • Nya Profile Picture
    Nya 29,056 on at
    RE: Issues post Wave 2 WO menus

    Hi,

    Would you please describe your issue more clearly?

    Maybe you could attach some screenshots.

  • Suggested answer
    antc Profile Picture
    antc 2,909 on at
    RE: Issues post FieldServiceCollabSolution install

    In regards to the templates in Work Order have disable "Show Simplified Work Order Commands".

    This is due to Wave 2 release.

    pastedimage1633940538810v1.png

    Not sure about search page changes yet as categorized search has disappeared as well as alphabetical index at bottom of views.

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