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Suggested answer

Payment method in Ecommerce is showing loading error

Posted on by 30
My payment method block is showing Loading error in Ecommerce Site.
I have done setup for Test connectors of MS as we are using it for demo.
  • Suggested answer
    Shafeeque Mohammed Profile Picture
    Shafeeque Mohammed 6,145 Super User on at
    Payment method in Ecommerce is showing loading error
    Based on the error message from browser, disabling Content security policy might help. Infact, it is disabled on my test environment as well. 
    When you go into production, make sure that you configure URLs and enable CSP.
     
  • Suggested answer
    S Gopi Krishna Profile Picture
    S Gopi Krishna 268 on at
    Payment method in Ecommerce is showing loading error
    I faced similar issue when setting up the demo site and disabling the CSP setting for the site in site builder resolved the issue for me. You can give it a try.
     
  • Suggested answer
    CS-29040639-0 Profile Picture
    CS-29040639-0 30 on at
    Payment method in Ecommerce is showing loading error
    Hi Shafeeque
    Checked the network ,got a below mentioned error
    "Refused to frame 'https://paymentacceptsample.cloud.dynamics.com/' because it violates the following Content Security Policy directive: "frame-src https://livecommerceweb.com/ https://checkoutshopper-test.adyen.com/ https://customervoice.microsoft.com/ https://oc-cdn-ocprod.azureedge.net"."
     
    Any Idea what it is pointing at !
     
    I have a doubt :- How we will get properties for test connector for demo purpose.
  • Shafeeque Mohammed Profile Picture
    Shafeeque Mohammed 6,145 Super User on at
    Payment method in Ecommerce is showing loading error
    Use the inspect >> Network option available on the browser to see what is getting blocked or which request is not getting the response ?
  • CS-29040639-0 Profile Picture
    CS-29040639-0 30 on at
    Payment method in Ecommerce is showing loading error
    Hi Judy
    I'm using demo AW online store and the test connector provided by microsoft.
    One small doubt is it necessary to have a third party payment provider for demo purpose?
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Payment method in Ecommerce is showing loading error
    Hi, if the payment methods are provided by third-party and it is showing a loading error. It is recommended that you turn to the third-party for further investigation.

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