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Microsoft Dynamics RMS (Archived)

"3" Key jumps down in Tender screen

Posted on by 75

When we enter into the tender screen and press the "3" key, it doesn't work, instead of inputting a 3, it jumps down to the last tender type. The 3 key works everywhere else in RMS and in other programs, I've also tried different keyboards and they do the same thing, so it's not a hardware issue. I've tried Numlock on/off and that doesn't help. We have a second lane and everything works fine there, so it's just the one computer. I feel like there must be a simple solution here, but I haven't been able to find it. Thanks!

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  • Jamie Bingham Profile Picture
    Jamie Bingham 75 on at
    RE: "3" Key jumps down in Tender screen

    Figured it out, it was a "hot key" that was a result of some sloppy code in RMSify that was recently added.

  • raelhefn Profile Picture
    raelhefn on at
    RE: "3" Key jumps down in Tender screen

    You build RMS addons  or using any third party programs integrated with RMS

  • Jamie Bingham Profile Picture
    Jamie Bingham 75 on at
    RE: "3" Key jumps down in Tender screen

    I'm afraid I don't know what you mean. I've gone through the help menu's looking for "begin tender action" and can't come up with anything. Thanks

  • raelhefn Profile Picture
    raelhefn on at
    RE: "3" Key jumps down in Tender screen

    check if there is any customization done on begin tender action on RMS

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