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Extra message as 'If you contact support, please provide the technical details.'

Posted on by Microsoft Employee

Hi,

I am throwing an error from Plugin using 'throw new InvalidPluginExecutionException(errorMessage.ToString());

System is throwing exception but showing extra message as 'If you contact support, please provide the technical details.'

I dont want to see this message, why is this showing.

When i worked it on CRM 2016 on premise i didn't see this error, but now on CRM 365 onpremise i can see this error message,

pastedimage1577694942268v1.png

Thanks,

Ravi

  • Suggested answer
    Pawar Pravin  Profile Picture
    Pawar Pravin 5,227 on at
    RE: Extra message as 'If you contact support, please provide the technical details.'

    As per my understanding you can't remove this message from OOB crm exception but in case if you want to show customized alert in place of exception you can put "Custom Action" in between so that you can through customized alert with the help of javascript.

    Calling action using JS:

    pravinpawarweb.wordpress.com/.../

    Alert messages in CRM:

    pravinpawarweb.wordpress.com/.../

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Extra message as 'If you contact support, please provide the technical details.'

    You can't remove this message it's been generated internally in Dynamics CRM

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