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create Multiple Target Record Type for Field

Posted on by 355

hi, i using dynamics 365 crm on-premise and want to create lookup field for my custom entity and give my user this ability to choose lookup in two other entity.something like below:

pastedimage1588398951276v1.png

  • farbodkain Profile Picture
    farbodkain 355 on at
    RE: create Multiple Target Record Type for Field

    thanks for your reply. i understand what your suggestion and its worked but i want to have one field like "Customer" data type which enable user to choose between two entity and search and select.

  • Suggested answer
    Marco.P Profile Picture
    Marco.P 2,405 on at
    RE: create Multiple Target Record Type for Field

    Hi,

    I suppose you don't need a customer field so that's what i'do if i were you:

    you can create the two lookup relationships, then you can make them appear based on user choice by using a business rule.

    Example:

    Custom Entity A relationships with B and C

    then on form of entity A, make B and C field hidden and  add on optionset field to let users choose lookups' type.

    Configure a business rule such as:

    if *optionset Field* = A then show field A and Hidden field B and viceversa.

    Hope it helps,

    Marco

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