Hello,
We are seeing $0.00 write off documents (not applied) when running the sales routine write off payments.
Does anyone know what causes this?
Thank you,
Donnette
*This post is locked for comments
I've seen this prior when the document balance had some number of hundredths of a cent left on it. That might be a root cause here as you have an MC transaction.
If you query the RM table directly you would probably see some fractional amount left in Current Trx Amount on the document this is applying too.
In those cases we would set the Curtrxamt to 0 rather than apply the CM so as to not cause an auditor panic attack
#1
Almas Mahfooz
3
User Group Leader
Share
Report
All responses (
Answers (
