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Customer experience | Sales, Customer Insights,...

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RTM Form Cookies

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Posted on by Cdubs-Husq

31

Does RTM forms have tracking cookies like OBM forms?

Info about OBM cookies: https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/cookies

If so, what are the instructions to implement the form cookies?

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Leah Ju Microsoft Employee on at

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RTM Form Cookies

Hi Christine Kessler,

Thanks!
Also looking forward to your reply, it will be a great help to many who are struggling with the same thing!
Cdubs-Husq 31 on at

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RTM Form Cookies

@Leah Ju - Thank you for the information. I had not found this article yet. I am submitted a Microsoft ticket today to confirm if the RTM forms has cookies or if that option is coming within the next few months. I can respond to this post when I receive an answer.
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Leah Ju Microsoft Employee on at

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RTM Form Cookies

Hi Partner,

It would appear that real-time marketing does not currently have a relevant description.

Based on the documentation you provided said:

Outbound marketing identifies website visitors using a technology called cookies.

Only find the following documentation said:

If you want to track website visits, the feature is coming to the real-time journeys area in the December release.

https://learn.microsoft.com/en-us/dynamics365/release-plan/2023wave2/marketing/dynamics365-marketing/engage-customers-content-follow-ups-based-website-interactions

I hope you can mark my answer verified if it is helpful! If you have any questions, please feel free to contact me.
Regards,
Leah

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